Last modified: 2021-06-07
Annual Subscription
  1. After subscription, ads will be removed from the RouteDraw app, and trial features will be unlocked. The subscription fee will be deducted from your account annually, until you cancel the subscription.
Android
  1. Google's subscription cancellation policy is that a user will not receive a refund for the current billing period when canceling a subscription, but will continue to receive issues and updates of the relevant subscription content (if any) for the remainder of the billing period, regardless of the cancellation.
  2. If you want a refund for the current billing period, you need to contact us directly within one week after subscription. Normally, we do not accept refund unless your subscription does not have any effect due to verification issue.
  3. Google will show the customer location in our order record. The location just includes the country, and the region (i.e. Hong Kong Island, Kowloon, or New Territories for HK customers, if available). No other personal information is found in the order record.
  4. After subscription, the purchase token, order ID and expiry time of your subscription will be stored in the RouteDraw database. These are used for user support purpose.
  5. After subscription expiration, the information of the subscription will be removed from the RouteDraw database within 1 day, and will be removed from the backup store within 1 month. (Note that Google has different policies, so Google Play may still show your subscription history.)
Android (Huawei version)
  1. A user will not receive a refund for the current billing period when canceling a subscription, but will continue to receive issues and updates of the relevant subscription content (if any) for the remainder of the billing period, regardless of the cancellation.
  2. If you want a refund, please contact HUAWEI within 14 days after purchase.
  3. Huawei will show the customer's country/region information (like Hong Kong, China) in our order record. No other personal information is found in the order record.
  4. After subscription, the purchase token, order ID and expiry time of your subscription will be stored in the RouteDraw database. These are used for user support purpose.
  5. After subscription expiration, the information of the subscription will be removed from the RouteDraw database within 1 day, and will be removed from the backup store within 1 month. (Note that Huawei has different policies, so Huawei Mobile Services may still show your subscription history.)
iOS
  1. If you cancel a subscription, your subscription will stop at the end of the current billing cycle, but you will not receive a refund for the current billing cycle.
  2. If you want a refund, please contact Apple.
  3. After subscription, the purchase receipt and expiry time of your subscription will be stored in the RouteDraw database. These are used for user support purpose.
  4. After subscription expiration, the information of the subscription will be removed from the RouteDraw database within 1 day, and will be removed from the backup store within 1 month. (Note that Apple has different policies, so App Store may still show your subscription history.)
  5. Payment will be charged to your Apple ID account at the confirmation of purchase.
  6. The subscription automatically renews unless it is canceled at least 24 hours before the end of the current period.
  7. Your account will be charged for renewal within 24 hours prior to the end of the current period.
  8. You can manage and cancel your subscriptions by going to your App Store account settings after purchase.
  9. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription.
One-time Purchase
  1. After purchase, ads will be removed from the RouteDraw app, and trial features will be unlocked.
Android
  1. If you want a refund, you need to contact us directly within one week after purchase.
  2. Google will show the customer location in our order record. The location just includes the country, and the region (i.e. Hong Kong Island, Kowloon, or New Territories for HK customers, if available). No other personal information is found in the order record.
  3. After purchase, the purchase token and order ID will be stored in the RouteDraw database. These are used for user support purpose.
Android (Huawei version)
  1. If you want a refund, please contact HUAWEI within 14 days after purchase.
  2. Huawei will show the customer's country/region information (like Hong Kong, China) in our order record. No other personal information is found in the order record.
  3. After purchase, the purchase token and order ID will be stored in the RouteDraw database. These are used for user support purpose.
iOS
  1. If you want a refund, please contact Apple.
  2. After purchase, the purchase receipt will be stored in the RouteDraw database. These are used for user support purpose.
  3. Payment will be charged to your Apple ID account at the confirmation of purchase.
Use Mapbox Mapping Services
  1. As RouteDraw depends on the mapping services provided by Mapbox, if Mapbox terminates services, the functions of the app will be affected.
  2. Mapbox services will collect anonymized location and usage data to improve the map by default. But you can choose not to share the data via the settings, without affecting the app functionality. RouteDraw will prompt you about this the first time you enter the app. On the other hand, our company will not collect usage data.
  3. Terms of service for Mapbox can be found at: https://www.mapbox.com/legal/tos/
  4. If there are map display related issues, please check Mapbox Status first.
  5. As the drawing logic is based on the map display data, which is simplified and does not preserve junction info. Therefore, if you draw while zoomed out, the route will have a higher degree of simplification. And whether two ways are connected is based on estimation, and therefore may not be correct. Also, a map object may show slightly different coordinates at different zoom levels.
Publish Map Screenshot
  1. As the mapping services are provided by Mapbox, if you publish a screenshot of the RouteDraw app with the map data, you must attribute Mapbox and OpenStreetMap, along with the copyright notice for RouteDraw. Example notice:

    Maps © RouteDraw, © Mapbox, © OpenStreetMap

Ad Policy
  1. Third party vendors, including Google, use cookies to serve ads based on your prior visits to our website.
  2. Google's use of the DoubleClick cookie enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet.
  3. You may opt out of the use of the DoubleClick cookie for interest-based advertising by visiting Ads Settings.
Web Server Log
  1. Your IP address, browse/purchase verification requests are logged by the Amazon Web Services/Google Cloud, and the log records will be kept for 30 days. These are normal web server access/error logs, the log data may be used for issue diagnosis, but will not be used for any other purposes.
Disclaimers
  1. We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we don't promise about our Services.
  2. Other than as expressly set out in these terms or additional terms, we do not make any specific promises about the Services. For example, we don't make any commitments about the content within the Services, the specific functions of the Services, or their reliability, availability, or ability to meet your needs. We provide the Services "as is".
  3. Some jurisdictions provide for certain warranties, like the implied warranty of merchantability, fitness for a particular purpose and non-infringement. To the extent permitted by law, we exclude all warranties.
Please update to the latest version of RouteDraw first!